How to keep your videos from going in and out of foc...

Recently we received a review. The review stated that our cases were great but that the lenses make the video...
Recently we received a review. The review stated that our cases were great but that the lenses make the video "pulse" or go in and out of focus. This made the customer displeased as his videos he worked hard to shoot were looking unprofessional. It is not the lens fault however. I realized it is my fault for not teaching iOgrapher users why this happens and what to do. It's very simple to fix but if you dont understand why...
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